Frequently Asked Questions:

How do I order at MoreXmasOnMain.com?
Is my credit card information safe?
What is your return policy?
What are my payment options?
I received the wrong merchandise?
I received damaged goods?

How do I order at MoreXmasOnMain.com?:

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Is my Credit Card information safe?:

At More Than Christmas On Main, we promise to protect your personal information.

We use secure servers with advanced encryption (SSL 128-bit encryption) to protect your information. SSL 128-bit encryption is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your credit information, so that this information cannot be read as it travels over the Internet.

All of your personal and credit card information is collected on secure pages. For more detailed information on our security policy please take a look at our Security Policy.

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What is your return policy?:

At More Than Christmas On Main, you may return any item in its original condition for any reason - at any time.
We'll be happy to issue a full refund, replace the item, or issue a credit toward other items we carry.
In the event we make an error, we'll gladly refund the shipping charges.

Send Returns To:

More Than Christmas On Main
Returns Department
44 E Main St
Brevard, NC 28712

Please include with your returned item:

We highly recommend using the U.S. Postal Service's insured service or UPS for shipping so your return can be tracked. Please allow 5 to 10 days for your return to be processed.

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What are my payment options?:

We accept Visa, MasterCard, American Express, and Discover Cards.

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I received the wrong merchandise?:

If you have received the wrong merchandise, please email us at help@MoreXmasOnMain.com within 10 days of your purchase and we will send you out the correct merchandise. We will pay the shipping charges for you to send back the wrong order. In rare cases, we'll issue a refund on your credit card if the item is no longer available.

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I received damaged goods?:

If you received a damaged or incorrect item in your order, we will refund your money (including shipping charges).

How to Return by Mail:


Send Returns To:

More Than Christmas On Main
44 E Main Street
Brevard NC 28712
(828) 884-9627


We highly recommend using the U.S. Postal Service's insured service or UPS for shipping so your return can be tracked. Please allow 5 to 10 days for your return to be processed.

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